The hotel offers amenities for your comfortable stay and unforgettable experiences
Luxurious Amenities
“I was thrilled to find high-quality shampoo and body wash in the bathroom. It felt like a pampering experience with every shower!” view full review
Delicious Coffee
“The coffee provided in the room was absolutely good. It gave me a perfect start to my day and kept me energized!” view full review
Unique Design
“The transparent elevator and chic interior design really stood out to me. It added a modern twist to my hotel experience.” view full review
Incredibly Comfortable Bed
“The bed was so comfortable that I had the best sleep I've had in a long time. The bedding was soft and inviting!” view full review
General
No smoking on site
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Dryer
Services
Housekeeping
Tours/Ticket assistance
Grocery shopping service
Facilities for people with disabilities
Toilet for disabled
Room features
Air conditioning
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
12 Jalan Burma,
George Town,
Malaysia,
10050,
Penang
Map view
12 Jalan Burma,
George Town,
Malaysia,
10050,
Penang
City landmarks
10000
Komtar
2300 ft
Museums
Khoo Kongsi
4000 ft
29 Church Street
Pinang Peranakan Mansion
5200 ft
Queen Street and Penang Street
Little India
4200 ft
Museums
Cheong Fatt Tze
2700 ft
Jalan Tun Syed Sheh Barakbah
Fort Cornwallis
1.2
mi
Museums
Upside Down Museum
2400 ft
Museums
The Camera Museum
2800 ft
Museums
Sun Yat Sen Museum Penang
3400 ft
Gallery
Chew Jetty
5200 ft
Museums
Wonderfood Museum
5000 ft
Mall
Watsons
2900 ft
Shopping Area
Prangin Mall
2800 ft
Mall
Penang Times Square
3900 ft
Amusement Park
The Top Penang
2700 ft
Mall
Armenian Street
3800 ft
Lebuh Chulia
Chulia Street
3500 ft
Mosque
Kapitan Keling Mosque
3200 ft
Mall
1st Avenue Mall
3500 ft
Parks
Padang Kota Lama
1.1
mi
Museums
Penang 3D Trick Art Museum
1.0
mi
Gallery
Hin Bus Depot
3400 ft
Museums
Ghost Museum
3700 ft
Museums
Penang Street Art
4200 ft
Nearby
Jalan Penang
Rainbow Skywalk at Komtar
1900 ft
Museums
Ibox Museum of Glass Penang
200 ft
Events
Tech Dome Penang
1400 ft
Museums
Dark Mansion
2000 ft
65 Macalister
Penang Philomathic Union Sun Yat-Sen Centre
700 ft
Restaurants
The Mermaid Cafe.Ikan Bakar
500 ft
86b&C Lorong Macalister
Hong Kong 8am
500 ft
93 Lorong Macalister Georgetown
Kek Seng Cafe
700 ft
383 Jalan Penang Chinatown
Hassan Briyani House
500 ft
198,Jalan Transfer
Teochew Chendul
800 ft
27 & 29 Lebuh Keng Kwee
Ma La Xiang
800 ft
3
TOKMA Malay Kitchen
1700 ft
249 Lebuh Kimberley
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
great location
home-made local products
should improve service
busy Avenue
7.2/10
Very good
Rooms
7.5
Location
7.9
Service
6.1
Dining
7.0
Guest reviews
7.2/10
based on 11 reviews
7.3
7.3/10 based on 583 reviews
Kelly
United States of America,
June
2024
7.8/10
The hotel is conveniently located within the town area and offers a variety of amenities. The rooms are spacious and modern, but the Wi-Fi service could be improved. The staff is friendly and helpful, enhancing the overall experience.
Rooms
8.0
The rooms are spacious and modern.
Service
9.0
The staff is friendly and helpful.
Location
7.0
The hotel is located within the town area, making it convenient for exploring.
Dining
7.0
The dining experience is satisfactory with classic Italian dishes offered.
Facilities
8.0
The hotel provides a variety of amenities to enhance guests' stay.
Jimmy
United States of America,
February
2024
7.6/10
The hotel is ideally located near the city center of Penang town, offering convenient access to famous restaurants. The rooms come with a lovely view and even include some plastic cutlery which is a nice touch. While the service could see improvements, particularly in housekeeping and grocery shopping assistance, the hotel's prime location makes up for it.
Rooms
8.0
The rooms provide a beautiful view and even come with some plastic cutlery, which is a thoughtful addition.
Service
6.0
The service could be more attentive, especially in housekeeping and grocery shopping service.
Location
9.0
The hotel is located within the bustling Avenue, making it an ideal spot for easy access to the town area and famous restaurants.
Dining
7.0
Facilities
8.0
John
United States of America,
January
2024
6.8/10
The hotel is situated in a bustling avenue within the town area, making it convenient to reach all attractions and famous eateries. The rooms offer a captivating view, but the use of plastic cutlery could be improved. The service should enhance their offerings to ensure a more enjoyable stay.
Rooms
7.0
The rooms come with a mesmerizing view and are adequately equipped with some plastic cutlery.
Service
6.0
Although the service provided is acceptable, there is room for improvement to make the experience more delightful for guests.
Location
8.0
The hotel's location is in a busy avenue within the town area, offering easy access to all attractions and famous eateries.
Dining
7.0
The dining options were satisfactory, with an availability of Indian food, but there is room for enhancement to cater to diverse preferences.
Facilities
6.0
The facilities provided were adequate, but improvements could be made to enhance the overall guest experience.
Shawn
United States of America,
December
2023
8.4/10
I thoroughly enjoyed my stay at this hotel! The location was perfect, right in the heart of the town area, making it convenient to access all the attractions in George Town. The rooms were spacious, clean, and offered a stunning view. Although the service could use some improvement, particularly in the housekeeping and grocery shopping service, the tours and ticket assistance provided were helpful. The dining experience with home-made local products was delightful. The facilities were top-notch, offering everything needed for a comfortable and enjoyable stay.
Rooms
9.0
The rooms were spacious with a stunning view.
Service
7.0
The service should improve, especially in housekeeping and grocery shopping service, but the tours and ticket assistance were beneficial.
Location
8.0
The hotel is in a busy Avenue, but it's near to famous eateries and the city center.
Dining
9.0
The dining experience with home-made local products was delightful.
Facilities
9.0
The facilities were top-notch, offering everything needed for a comfortable and enjoyable stay.
great location
should improve service
Hugh
United States of America,
December
2023
6.6/10
I had a mixed experience at this hotel. The rooms offer a nice view and come with some plastic cutlery, but there were some aspects that could be improved, like the service. The location has its perks but also some drawbacks. Dining was decent, and the facilities were satisfactory overall.
Rooms
7.0
The room had a nice view and came with some plastic cutlery.
Service
5.0
The service could use some improvement.
Location
7.0
The hotel is within the town area, near to several attractions, but it's located in a busy avenue.
Dining
6.0
The dining experience was average.
Facilities
8.0
The facilities provided were satisfactory.
George
United States of America,
November
2023
7.0/10
I loved the view from my room and having some plastic cutlery available was convenient. However, the hotel should improve their service. The housekeeping service, grocery shopping service, and tours/ticket assistance need a bit of a boost.
Rooms
8.0
The room had a stunning view, and the added touch of having some plastic cutlery was handy.
Service
6.0
While the staff was friendly, I feel they should improve their service overall to enhance the guest experience.
Location
7.0
The hotel is located in a busy avenue, providing easy access to the town area. Although it's near famous eateries, it can be noisy due to the bustling surroundings.
Dining
7.0
I did not have the chance to try the dining options, but I heard the desserts are a must-try.
Facilities
7.0
The hotel offers a variety of facilities; however, improvements could enhance the overall guest experience.
George
United States of America,
October
2023
7.4/10
What a gem! This hotel is situated in a bustling avenue, making it convenient to explore the town. The rooms offer a view, though some plastic cutlery was a downside. The service could use some improvement, especially in housekeeping and their grocery shopping service. The location is excellent, with easy access to food outlets and famous eateries. The dining experience lacked variety, but their homemade cakes were a delightful touch. The facilities were top-notch, catering to all our needs during the stay.
Rooms
7.0
The rooms provide a lovely view, but the plastic cutlery was a bit off-putting.
Service
5.0
The service should improve, especially in housekeeping and their grocery shopping service.
Location
9.0
The hotel's location in a bustling avenue is very convenient, with easy access to famous eateries.
Dining
7.0
While the dining lacked variety, the homemade cakes were a delightful treat.
Facilities
9.0
The facilities were excellent and met all our needs during the stay.
Russell
United States of America,
September
2023
7.0/10
My stay at the hotel was a mixed experience. The rooms offered a nice view, but the plastic cutlery was a downside. The service definitely has room for improvement, especially in housekeeping and tours/ticket assistance. The location on a busy Avenue was convenient, but not ideal for those seeking a quiet stay. The dining experience was satisfactory, although the issue with jams was a bit inconvenient. The facilities were decent, but there is definitely room for improvement in some areas.
Rooms
7.0
The rooms had a nice view, but the plastic cutlery was a downside.
Service
6.0
The service should improve, especially in housekeeping and tours/ticket assistance.
Location
8.0
The hotel is located on a busy Avenue, which is convenient for accessing the town area.
Dining
7.0
The dining experience was fine, but the jams were a bit of an issue.
Facilities
7.0
The facilities provided were decent, but could be improved in some areas.
Keith
United States of America,
September
2023
7.2/10
I had a nice stay at the hotel, located conveniently within the town area with easy access to food outlets. The rooms were clean and comfy, and the staff should work on improving their service. The hotel offers a grocery shopping service and assistance with tours and tickets. I appreciated the proximity to various dining options, even though the hotel's dining experience could be better. Overall, a decent location at a fair price.
Rooms
7.0
The room had a view of the busy Avenue, and it was comfortable.
Service
6.0
The staff should improve their service, but they offer additional services like housekeeping, grocery shopping assistance, and tours/ticket help.
Location
8.0
The hotel is conveniently located within the town area, near food outlets and the famous restaurant. The busy Avenue adds to the vibrant atmosphere, and it's also close to the center of Penang town.
Dining
7.0
The dining options included gourmet products, but there is room for improvement.
Facilities
8.0
The hotel provides decent facilities to enhance the stay.
John
United States of America,
July
2023
6.6/10
The hotel is conveniently located on a busy Avenue, making it easy to access most attractions within George Town. The rooms offer a pleasant view with some plastic cutlery, but there is room for improvement in the service quality. The dining experience, although offering grilled fish, could be enhanced. Overall, it provides decent value for money with room for enhancement in service and dining.
Rooms
7.0
The rooms provide a nice view and come with some plastic cutlery.
Service
5.0
The service should improve to meet guests' expectations.
Location
8.0
The hotel is situated on a busy Avenue, offering easy access to most attractions within George Town.
Dining
6.0
The dining experience includes grilled fish but could be better overall.
Facilities
7.0
The hotel offers basic facilities suitable for a short stay.
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